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Call us

+254 793 377010

Email us

contact@josmart.co.ke

Frequently Asked Questions

Please read our FAQ before sending us a message.

Josmart ERP is a powerful cloud-based small business software solution with POS, Invoicing, Inventory & Service management. 

Josmart ERP is a cloud-based business software that provides you with a low-cost, secure and mobile software solution. Compared to traditional software that requires you to install it on a computer, Josmart ERP can be accessed from anywhere through multiple devices without any hardware dependency. All you need is a device with an internet connection.

This is a subscription-based service. You start by choosing a plan that best suits your needs.

All data are stored in our centralized database which is highly protected with multi-layers of privileges. We take regular automated backups to protect from any unwanted consequences

Please contact our support, write us in the contact section or call to the number mentioned. You're assured to receive a response in a maximum of 24 hours.

Our pricing plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.

We accept:

  • Mpesa
  • PayPal
  • Bank transfer

Yes, you can try us for free for 7 days after filling out the online form. If you want, we'll provide you with a free 30-minute onboarding call to get you up and running.

Yes, you can cancel it at any time. However, your subscription will remain valid until the end of your billing period.

We provide both paid subscription support and free email support.